Shipping and Returns

  • Orders ship via USPS, and will be delivered in 7-10 business days, sometimes sooner.
  • Items returned in new condition within 14 days will be refunded the original payment amount, minus any shipping charges.
  • Please send returns to P.O. Box 1107, Hartville Ohio 44632. You may use any carrier of your choice, but please make sure to hold onto the tracking number.
  • Returns are processed within 5 business days, and will be charged to your original card. Please note it may take 5-7 days for your bank to process the return.
  • For exchanges, please return the item as instructed above, and include a note explaining what design you would like to exchange for. If the requested item is available, we will ship it once we receive your return. 
  • At this time, we do not offer international shipping. We hope to do so in the near future. 
If you have any questions, please email or call customer service at (330) 961-3001.